The following terms and conditions govern the contractual relationship between Angeye and its customers, both in
regards for people using the service free of charge and as a paying member, regardless of whether you access
Angeye via its website or mobile apps.
Please note that for contractual relationships established via third-party providers such as Apple or Google,
different regulations apply in some cases. Functions might differ whether the service is accessed via the
website or app.
Persons who have not yet reached the age of 18 may not use this service. The use of this service for commercial
purposes is also not allowed.
1 Subject of the contract
1.1 During the term of the contract, Angeye offers its customers access to an online database that enables them
to get to access content and also see other profiles (hereinafter "Angeye service"). The Angeye service can be
accessed exclusively via mobile apps for iOS and Android devices or via the website and includes both free and
paid services.
1.2 The online database provided by Angeye contains content and so-called profiles of other people, which are
provided by the registered customers with their own content (also referred to as "data"). What data is collected
in this context and how this data is visible to other customers is also set out in the data protection notices
(see section 4.1).
1.3 Angeye offers its service worldwide. The respective profile of what the customer provides with own data can
be visible in all countries, irrespective of the regional website or regional mobile app through which the
customer has registered.
1.4 The subject of the contract with Angeye is a social network that offers its customers the opportunity to
access content provided by Angeye and present their own content and interact with other customers.
2 Access & Conclusion of contract
2.1 Access to the use of the Angeye service requires registration. For this purpose, the customer needs an
e-mail address and a password chosen by the customer. A profile ID (user name) and a "password" are
automatically created for the customer by Angeye after registration and sent to the customer by e-mail. Other
Login options are provided such as Facebook Login and Apple Login or the login with a phone number. The customer
can login with their account credentials from these services. When signing up by phone number, the customer
should ensure its validity to receive codes via SMS text messages e.g. the initial login password.
2.2 With the registration initially a basically free contractual relationship between Angeye and the registered
customer (also called "basic membership").
2.3 In order to use the Angeye service, it is necessary provide of personal data such as the first name, date of
birth. Only with a registered account, the profile is able to access the data base. Some of these details can be
changed after profile creation only with the help of Angeye customer service.
2.4 Angeye offers the customer various chargeable services. This includes in particular the "Premium
Membership". The customer can choose in the ordering process between different initial durations. Credit for the
activation of individual profiles is provided in the basic membership both free of charge and subject to a
charge, insofar as this feature is available. The customer will be informed again about the content of the
respective chargeable service, the prices and the terms of payment before concluding a chargeable contractual
relationship. By pressing the button “Buy Now", the customer declares that he wishes to conclude a contract for
the chargeable services selected by him.
2.5 Angeye also enables its customers to use paid services via the payment platforms Apple and Google Play
(so-called "in-app purchases"). The third-party providers have prescribed sets of rules for the conclusion of
the contract, the payment as well as the termination of the contractual relationship, which the customer accepts
via the terms of use of the third-party provider and over which Angeye has no influence. If the customer decides
to conclude a contract with Angeye via the third party provider, it is an obligation of the customer to comply
with the regulations prescribed in the terms of use of the third party provider for the conclusion, payment and
termination of contracts. In case of any contradictions between the regulations of the third party provider and
these General Terms and Conditions of Angeye, the regulations of the third party provider take precedence. In
particular, the customer will be asked by the third party provider to confirm his purchase to him. The payment
method is then the one that the customer has agreed with the third-party provider (e.g. the customer pays at
Apple via the payment method stored in his Apple ID). If the customer wishes to change or terminate an in-app
purchased Premium Membership, it is necessary to do so via his account with the third-party provider, log in
there and follow the third-party provider's instructions on the termination, revocation or cancellation. Any
refunds will be made either in the relationship of the third party provider with the customer or in the
relationship of the customer with Angeye, depending on the rules and regulations of the third party provider.
3 Chargeable and Free of Charge Services
Angeye offers free services and the option to upgrade the account to get extended access to content and further
people.
4 Data protection notices & Security
4.1 Further information on how personal data is processed and what rights the customer has in relation to data
protection can be found in the data protection notices.
4.2 Angeye is constantly striving to protect its customers from harassment such as hacker attacks, spam or
romance scamming. For this purpose, Angeye has developed numerous technical and organizational standards to
detect violations of the usage guidelines. Angeye is in this respect also entitled to bring suitable filter or
validation software to use. An obligation to use such software does not exist. It is the responsibility of the
customer to familiarize himself with the security tips of Angeye before using the Angeye services. The customer
should also forward problematic content or behavior to Angeye via the the respective customer service
representatives.
4.3 Angeye is not obligated to carry messages if there is a suspicion that they violate the usage guidelines and
are therefore abusive. In particular, there is no obligation to transport messages that are unsolicited
advertising messages or there is a corresponding suspicion.
5 Termination & Extension
5.1 The customer has the right to terminate the contract for the free basic membership with immediate effect at
any time. The termination of the basic membership is effective by deleting the profile in the app or website and
the confirmation of this process by entering the personal password.
5.2 The customer has the right to terminate the contract for the paid premium membership properly at the end of
the initial term. The ordinary termination of the paid Premium Membership shall only take effect at the end of
the agreed initial term (and as such is not refundable). The period for the ordinary termination of the paid
premium membership at the end of the initial term results for the order via Angeye from the product-related
contract contents, which are confirmed by the customer during the ordering process on the order page. When
ordering a premium membership, the customer is also informed of the cancellation period in the order
confirmation by e-mail. When ordering a premium membership via third-parties (App Store or Google Play) it is up
to the customer to check auto-renewals and membership durations in their phone settings and to cancel auto
renewals before expiration dates to avoid any unwanted costs.
5.3 If the customer has concluded his Premium Membership via third-party providers such as Apple or Google Play,
the termination of the contractual relationship is governed by what has been said in section 2.5. If the
customer wishes to terminate his in-app purchased Premium Membership, it is necessary to do so via his account
with the third party provider, log in there and follow the third party provider's instructions for termination.
Details on how to terminate a Premium Membership via third-party providers can be found here for Apple and here
for Google Play. The ordinary termination of the paid membership via third-party providers also does not
automatically lead to the termination of the basic membership.
5.4 When an order is placed via third-parties for Angeye, the contract for the paid premium membership can be
auto-renewal and will be automatically extended for an indefinite period of time, unless the customer terminates
his contract in accordance at the end of the initial term in compliance with the notice period. After the
contract has been extended, payment shall be made at the agreed price monthly in advance, whereby the Premium
Membership can be terminated at any time with one month's notice. When ordering a Premium Membership, the
customer will also be informed immediately before submitting his order and in the order confirmation about the
circumstance and conditions of a possible extension in case of untimely termination.
5.5 In the event that the Premium Membership is concluded via third-party providers such as Apple or Google
Play, the conditions of any automatic renewal shall result from the respective offer, the regulations in the
third-party provider's account and the order confirmation received by the customer upon conclusion of the
contract.
5.6 Termination of the paid membership does not automatically lead to termination of the free membership. In
this case, the procedure set forth in Section 5.1 shall apply.
6 Liability of Angeye
6.1 Angeye can not be held responsible for incorrect information in the applications of customers. It follows
that Angeye can not assume any liability for the accuracy of the results of the Angeye questionnaire as well as
the contents of the portrait of the partnership personality created on its basis.
6.2 Angeye owes only the provision of IT services for the automatic mediation of contacts, not the success.
Angeye provides only the technical device that generally enables a contact.
6.3 Angeye also assumes no liability for the possible misuse of information. It is possible that customers use
the Angeye service in an inadmissible or unlawful manner despite the prohibition. For such inadmissible or
illegal use, any liability of Angeye is excluded. Angeye is also not liable for the misuse of data and
information that the customers themselves have made available to third parties.
6.4 Angeye does not guarantee the proper operation at all times or the uninterrupted usability or accessibility
of the service. In particular, Angeye is not liable for disruptions in the quality of access to the Service due
to force majeure or events for which Angeye is not responsible. Furthermore, Angeye is not liable for the
unauthorized knowledge of third parties of personal data of customers (eg by unauthorized access by "hackers" to
the database).
7 Responsibility and obligations of the customer
7.1 The customer is obliged to make all payments due to Angeye or the third-party providers (see in this respect
section 2.5) on time. If the customer is culpably in arrears with more than two consecutive partial amounts (if
partial payments are agreed), all outstanding payment claims up to the next possible termination date are due
immediately. In the event of a delay in payment, Angeye is entitled to temporarily block access to the Angeye
service.
7.2 The customer is solely responsible for the content of his registration and thus for the information he
provides about himself. The customer assures that the data provided is true and describes him personally. False
information provided intentionally and/or fraudulently or the impersonation of a different or fictitious
identity may also result in civil action.
7.3 The customer further assures that he uses the Angeye service exclusively for private purposes, has no
business intentions and does not use the data of other members entrusted to him for commercial or advertising
purposes. In particular, it is not permitted to systematically read the contents of other users (e.g. by means
of a program or by mere copying) in order to use them outside the Angeye service. In this respect, the use of
computer programs for the automatic reading of files, such as crawlers, is also prohibited.
7.4 The customer agrees to hold Angeye harmless from any kind of lawsuits, damages, losses or claims that may
arise from his registration and / or participation in this service, provided that the customer has acted
culpably. This applies in particular to damages due to defamation, insult, violation of personal rights, due to
the failure of services for other customers, a violation of these terms and conditions, due to the violation of
intellectual property or other rights. The claim for reimbursement of expenses shall be limited in amount to the
necessary expenses or the expenses required for a specific purpose.
7.5 The customer is obligated to treat e-mails and other messages confidentially and not to make them accessible
to third parties without the consent of their author or without good cause. The same applies to names, telephone
and fax numbers, residential addresses, e-mail addresses and/or URLs or other personal data of other customers.
7.6 The customer agrees to notify Angeye immediately if he is no longer interested in receiving the service
because of the conclusion of a partnership or for other reasons or if he no longer wants to be available to
other customers as a receiver.
7.7 The customer is required to retrieve the messages received for him as well as the data of his profile at
regular and reasonable intervals and, if necessary, to archive them on his own computer or other storage media.
Angeye is entitled to delete the messages stored in the account of the customer in each case after twelve months
after sending or receiving without further inquiry. All data within the scope of a free membership will be
automatically deleted after twenty-four months after the last login of the customer.
7.8 Furthermore, each Customer undertakes not to misuse the Service, in particular:
· Not to disseminate any immoral, obscene, pornographic or right-wing/left-wing radical content or photos
in the profile or video chat;
· not to distribute any defamatory, offensive or otherwise unlawful material
or information through the Service;
· not to threaten or harass other persons or violate the rights
(including personal rights) of third parties;
· not to upload data containing a virus (infected software)
or software or other material protected by copyright, unless the Customer has the rights thereto or the
necessary consents;
· not to use the Service in a way that adversely affects the availability of the
offers to other customers;
· not to intercept or attempt to intercept any emails / messages;
· Not
to send e-mails / messages (including video chat messages) to customers for any purpose other than communication
and, in particular, not to advertise or offer goods or services to other customers (except in cases where this
is expressly permitted by Angeye);
· not to send e-mails / messages (including video chat messages) to
customers with an unreasonably high or harassing frequency, as well as to send initial messages to an
unreasonably high number of customers at short intervals; in this regard, Angeye reserves the right to set
certain limits by technical means that are necessary to ensure the security and integrity of the platform;
· not to create message texts by "copy and paste" function or to send chain letters;
· not to send
messages that serve a commercial purpose;
· to maintain the required distance in initial messages and
contact requests and therefore not to provide them with contact details such as full names, addresses, telephone
or fax numbers, e-mail addresses, etc;
· not to make initial messages or contact requests unreasonably
short or long; Angeye reserves the right to technically determine certain minimum and maximum lengths of
messages by means of technical specifications.
7.9 Failure to comply with any of the behavioral obligations set out in paragraphs 7.1 - 7.5 and 7.8 may result
in the following sanctions:
· Request for a statement in the event of suspected breaches of contract / law, blocking of use until
facts are clarified (especially in the event of multiple complaints from other customers),
· warning of a
customer, restriction / limitation in the use of applications in the Angeye service, partial deletion of
content.
Failure to comply with the behavioral obligations set out in sections 7.1 - 7.5 and 7.8 may
also lead to immediate termination of the user agreement as well as civil and criminal consequences for the
customer himself. The blocking of an access does not change the customer's obligation to pay for ordered
services.
8 Communication
Angeye is an online service. As such, Angeye communicates with its customers either via the in-app messenger
system when logged in or via email (e.g. support, sending partner proposals, reminders). Telephone, fax and mail
by post are excluded from communication between the company and the user. For clear authentication and
protection against misuse, your messages should contain one the following detail so that we can assign you to
your account, depending what applies to you: E-mail address, Facebook email address, Apple ID email address, or
phone number registered with. Angeye sends to all of its registered users unpersonalized messages of
informational and promotional content. This can be within the Angeye platform (Angeye News) or to the linked
Email address or phone number in the for of SMS messages. Users can specify the types of messages they want to
receive in their settings.
9 Rights of Use and Copyrights
In relation to you, Angeye is the sole legal owner of the reproduction, distribution, processing and all
copyrights as well as the right of intangible transmission and reproduction of the Angeye website and the
individual content contained therein. The use of all programs and the content, materials, brand and trade names
contained therein is only permitted for the purposes stated in these terms and conditions.
10 Links
This website and the Angeye services may contain links to sites that are not affiliated with Angeye. The
inclusion of a link on this website does not imply our endorsement of the linked site. If you decide to access
linked third-party websites, you do so at your own risk. Despite careful control of the content, we don’t take
any liability for the content of external links. The operators of linked pages are solely responsible for their
content.
11 Applicable law, alternative dispute resolution
This contract is subject to the law of the People’s Republic of China in its Special Administrative Region of
Hong Kong. Angeye does not participate in dispute settlement procedures before consumer arbitration boards. In
this respect, there is no legal obligation.
12 Disclaimers
Angeye is not responsible for any incorrect or inaccurate content posted on the website or in connection with
the service, regardless of whether it is caused by users of the website, members or by devices or programs
connected to the service or used in this service.
Angeye is not responsible for the online or offline behavior of a user of the website or a member of
the service.
Angeye is not responsible for errors, interruptions, deletions, defects, operating or
transmission delays, communication line failure, theft or destruction, or unauthorized access to or changes in
user or member communications.
Angeye is not responsible for problems or technical malfunctions in
telephone networks or lines, online computer systems, servers or providers, computer equipment, software, email
or player failure due to technical problems or traffic jams on the Internet or on websites or a combination
thereof, including injuries or damage to users and / or members or someone else's computer related to or
resulting from participation or downloading of materials related to the website and / or service.
In
no event will Angeye be responsible for any loss or damage, including personal injury or death, arising from the
use of the website or the service, content published on the website or transmitted to members, or interactions
or contacts between users of the website, whether online or offline.
13 Additional
13.1 Angeye is entitled to commission third service providers and vicarious agents to provide parts or the
entire range of services.
13.2 Should a part of the contract or the general terms and conditions become or
will be ineffective or should the contract be incomplete, the remaining content of the contract will not be
affected. The statutory provisions also apply.
13.3 The contract language is English.
13.4 As part
of the conclusion of the contract, the contract text is not automatically saved by Angeye. The customer is
therefore obliged to save the contractual text that is valid at the time of the conclusion of the contract and
is accessible on the Angeye website on his hard drive or to archive it in any other way.
This contract can
be change by Angeye at any time. If you are a Angeye member (“basic” or “premium”) at the time of any change,
the revised terms will be effective upon posting on the website and your use of the Angeye services. By using
the services on the Angeye website or app, you are accepting all of Angeye’s terms or revised terms and
conditions. Contact us at xx@Angeye.com if you have any further questions.